Enjoy the same great services when abroad

Keep your connections going as you roam the world with affordable rates and trusted service by more than 200+ mobile operators.

Dial *100# or*200# to get started

Check Roaming Rates

Available Data Bundle Plans

Charges

 
 

PostPay partners

    PrePay partners

      Data

        Calling Belarus from Kenya will cost you:

        Calls from Kenya

        Ksh 35/min

         

        Roaming Data Bundles

        To buy a Roaming Bundle, dial *100# or *200# and select ‘Products & Services’. Select ‘Safaricom Roaming’ and buy any of the bundles below.

        Lite Bundles

        Select bundles can be used while roaming in Ghana, South Africa, Netherlands and China. 

        Kes 225

        20MB Data

        Valid for 24HRS

        Kes 1,100

        100MB Data

        Valid for 7 DAYS

        Kes 5,200

        500MB Data

        Valid for 30 DAYS

        Heavy Bundles

        Select bundles can be used while roaming in Ghana, South Africa, Netherlands and China. 

        Kes 550

        50MB Data

        Valid for 24HRS

        Kes 2,100

        Valid for 24 Hrs

        200MB Data

        Valid for 7 DAYS

        Kes 10,300

        Valid for 24 Hrs

        1000MB Data

        Valid for 30 DAYS

        Vodafone Bundles

        Select bundles can be used while roaming in Albania, Czech Republic, Germany, Greece, Hungary, Ireland, Italy, Malta, New Zealand, Portugal, Romania, Spain, Netherlands, Turkey, UK and Ghana.

        Kes 200

        Valid for 24 Hrs

        10mins Calls, 10MB

        Data and 10 SMSs

        Valid for 24HRS

        Vodacom Bundles

        Select bundles can be used while roaming in DRC Congo, Lesotho, Mozambique, Tanzania and South Africa. 

        Kes 200

        Valid for 24 Hrs

        10mins Calls, 10MB

        Data and 10 SMSs

        Valid for 24HRS

        What you need to know before you start travelling

        Prepay customers

        Your account is already activated to allow roaming provided you have sufficient airtime

        Postpay customers

        To activate roaming, simply dial *200# or *456# before leaving Kenya. Corporate PostPay customers contact your account manager for roaming activation

        Most phones will automatically switch to the strongest available network.

        To select preferred network:
        Go to settings on your phone > Wireless and networks > mobile network > Data roaming >Select preferred network from the list of networks presented to you

        Turn off automatic updates to minimize data charges

        • On Iphone: Go to settings>General>Background App Refresh> and turn Background App Refresh to Off
        • On Android: Go to settings>Apps & notifications> App notifications> Notifications>Disable all App notifications

        One Network Area Rates

        Safaricom Roaming

        Travel right with One Network Area Rates

        This service allows Safaricom customers in Uganda, Rwanda and South Sudan to receive calls absolutely free on all partner networks.

        Keep in touch with loved ones and your professional network like you never left.

        Safaricom Roaming

        Share while there with data roaming

        Enjoy same great services when abroad

        Browse for as low as KES 14/ per MB in zone 1 countries (Ghana, South Africa, Netherlands and China).

        What most people ask about
        roaming with Safaricom

        Roaming is a service that enables Safaricom mobile subscribers to automatically make and receive voice calls, send text messages and use mobile data or access other services when travelling outside Kenya, by means of using a visited network.

        Prepaid

        Most phones will automatically connect to a preferred network and start roaming when switched on in the visited country. If this does not happen Go to settings> Mobile Data > and select Data roaming as “ON”

        Postpaid

        Post pay customers need to activate roaming service before leaving the country. Simply dial *200# or *456#, follow the prompts and select “Activate Roaming Service”. Coperate PostPay customers will be required to contact their account manager for roaming activation. No deposit is required to activate roaming on both PrePay and PostPay

        Send mail to advantage@safaricom.co.ke should you forget to activate roaming on your PostPay line before leaving the country (Kenya)

         

        To call home (Kenya) when roaming: Dial + 254 followed by the desired number, e.g. Safaricom mobile number, dial +254 7xxxxxxxx

        Call any destination within the country you are visiting by simply dialing the relevant area code followed by the phone number.

        Once you turn off data roaming, you won't have access to mobile data when outside Kenya. Normal text messages and voice calls don't use data

        Roaming Bundles allow you to enjoy discounted rates on outgoing calls, incoming calls, outgoing SMS, and Data in selected destinations and partner networks

        Bundles will only be used or consumed when roaming on Safaricom partner networks

        Simply use Zuri chat on the roaming website to contact Safaricom customer care or dial the PrePay Customer care number via +254 7222 002 100.You will be charged the applicable rate indicated in the tariff schedule i.e. the rate applicable to calls made back home (to Safaricom)